Setup & Updates
Guidance for installation, version updates, and iOS build or TestFlight questions.
What We Can Help With
Analysis Results
Clarifications about spectrogram outputs, fingerprint matches, and similarity interpretation.
Performance Issues
Help diagnosing app freezes, unexpected errors, or large-input processing constraints.
Frequently Asked Questions
How do I submit a support request?
Send an email to dbeyzade@hotmail.com and include your app version, device model, and a short problem description.
What details should I include for technical issues?
Include sample input (if possible), steps to reproduce, expected behavior, and actual behavior. Screenshots are very helpful.
Do you support feature requests?
Yes. Share your proposed workflow and why it matters. Feature requests are reviewed for roadmap fit.
Contact
Primary support email: dbeyzade@hotmail.com
Open Email Draft